When confronted with an issue, it’s easy to just ignore it and hope it improves itself, but does this really help anything?
Working in a people focused environment, i can be met with many behaviours that arent, shall we say, ideal? Being a leader is the difference between what your going to do next…
It’s easy to let things slide for the sake of avoiding confrontation, but really, you can’t expect anything else but for this to happen again. This is a passive behaviour and you’ll never achieve a solution to the issue.
The key is being assertive, and approaching the issue in the right way. This is a skill that seems easy, but is a challenge you’ll always be faced with.
If your caught off guard, your mind naturally triggers a “flight or fight” mode. Meaning your going to react from the emotional part of the brain. The trick to flexing this behaviour, is to train your brain into a different way of thinking.
A handy format i use to train my brain into dealing with tough situations with ‘green line’s behaviours is using an annogram i like to call OFRR or “offer”.
This is a twist on a method of communication called “None Violent Communication.” It is a method that was developed in the 60’s and i find it a very effective tool.
I’ll be covering this more in a future post and i hope you will find this useful. 😀